Affected customers say their phones are in SOS mode. It comes as the carrier is also battling outages in the Southeast due to Hurricane Helene.

Verizon users were reporting outages across the network Thursday, with the company confirming issues began earlier in the day. Reports on Down Detector surged between 7 a.m. and 1 p.m. ET for the network,

Users can tell when their iPhone is in SOS mode because the bars in the top right corner of their screen will disappear and be replaced with “SOS.”