the-future-of-commerce3d
Customer Loyalty Index: Almost half of Gen Z and Millennials abandoned a brand because they grew bored with them
Key findings in the SAP Emarsys Customer Loyalty Index 2024 include generational differences and the role of CX in retention.
the-future-of-commerce3d
Everything’s connected: Industry convergence in engineering, construction, and real estate
Industry convergence is driving growth outside traditional business models, especially in construction, engineering, real ...
the-future-of-commerce4d
CSRD-Richtlinie: Mit einer ethischen Lieferkette punkten
Verbraucherinnen und Verbraucher erwarten heute mehr denn je von den Marken, die sie einkaufen. Eine ethische Lieferkette ist heute deshalb eine Grundvoraussetzung für die Erlebniswirtschaft. Mit ...
the-future-of-commerce4d
How distributed energy resources are disrupting the utilities industry
Distributed energy resources are sources of localized clean energy that are usually under 10 megawatts and produced by ...
the-future-of-commerce5d
G2 Fall 2024 reports: SAP CX solutions haul in 139 leadership rankings
In the latest G2 Fall 2024 Reports, SAP Customer Experience solutions earned 139 Leader positions across multiple market ...
the-future-of-commerce10d
The construction industry has a productivity problem: How Gen AI can help fix it
Construction productivity is stagnant, but AI promises to help the industry change that by streamlining processes and ...
the-future-of-commerce11d
Generative KI für den Vertrieb: Die Leistung und das Potenzial
Generative KI revolutioniert den B2B-Vertrieb, indem sie die Kundenansprache schneller und präziser macht, um bessere ...
the-future-of-commerce11d
As US port strike begins, supply chain and economic upheaval loom
A port strike on the East and Gulf Coasts could lead to supply chain disruption, stock shortages, and higher consumer prices, ...